Match-Making Workshop focuses on use of SCIROCCO Tool

The SCIROCCO Tool is a great way to introduce people to transferring knowledge about how health and care works in their regions.

On Wednesday 5 December 2018, a match-making event was aimed at health care managers modernising their health care systems. It took place as a spinoff workshop to the 2018 EHTEL Symposium, and was hosted at the EU Office of the Campania Region of Italy in Brussels. Up to thirty people from 18 countries participated. Attendees worked in groups to investigate their experiences of integrated care.

The workshop was organised in three parts. First up was an exploration of how useful working with personas and user scenarios can be. SCIROCCO coordinator, Donna HENDERSON looked at the experience of personas who have multiple chronic conditions.

Three speakers – from Andalucia in Spain, Puglia in Italy, and Turkey – presented their experiences with deploying different digital services. Health systems and services, hospitals, and the use of electronic medical and electronic patient records all featured.

What were the main conditions that had made their scaling-up successful? Together with the regions, attendees explored seven out of the 12 SCIROCCO dimensions to discover what had worked and how. Some of the key issues were: citizen empowerment, electronic health records, evaluation, removing barriers, and structure & governance.

Using the SCIROCCO maturity model to explore Structure & Governance

Attendees agreed that it would be good for “the regions that are at a point of rolling out shared health and care records for citizens/patients” to collaborate so that they understand together what they have in common.

The day ended with a real desire to move forward. Andrea PAVLICKOVA, SCIROCCO project manager concluded:

„The tools we all used today, including SCIROCCO, can help regions, systems and services to share their positive experiences in all sorts of areas of integrated care (health and care). The next step is absolutely to start twinning and coaching more!“

Information:
For related information on the tools used and experiences explored, see: